If you haven’t heard one of our AI agents in action, we totally get why you’d ask! The tech has come a long way, and it keeps improving fast. We use ultra-realistic, human-like voices — and in many cases, people can’t even tell they’re speaking with AI until we tell them. The goal is to sound natural and local, with accents that match your audience (like NZ or AU), not like a robotic script reader from overseas.

Yes. The AI understands context, handles objections, answers follow-up questions, and guides the conversation based on your business logic — just like a trained human would. It’s more than a script reader; it thinks in real time.

Pricing depends on complexity and usage — but compared to hiring, training, and managing human staff, the savings are significant. Most clients recover their costs within weeks through saved time, increased leads, or reclaimed missed revenue.

While it’s possible to build basic bots with DIY tools, getting a high-performing, natural-sounding agent that integrates with your systems and handles live conversations flawlessly takes deep technical, conversational, and business expertise. We do the heavy lifting so you get results fast — no headaches.

That’s the beauty of it — in many cases, customers don’t even realise it’s AI. Our assistants are designed to sound human, be genuinely helpful, and keep the conversation flowing naturally. And if someone prefers to speak with a real person, the assistant can instantly transfer the call or book a callback. Seamless, respectful, and friction-free.

Yes. We follow best-practice data security standards — all conversations, recordings, and data are encrypted and stored securely. We also comply with local laws like GDPR, ACMA, and TCPA.

Just like a new staff member, your AI assistant needs proper training, coaching, and support. The difference? It’s faster, smarter, and learns from every conversation it has. We build your assistant to operate within clearly defined guidelines — and it won’t go off-script. Every part of the conversation is reviewable, and you’ll have access to call recordings and transcripts so you can fine-tune performance over time.

Most clients go live within 3 to 5 weeks — including planning, training, testing, and integration. We manage the entire process end to end. Think of it like hiring a new staff member: you wouldn’t throw them on the phones without the right induction, training, and support. Your AI assistant is no different — except it’s faster, simpler, doesn’t take sick days, and keeps getting better with every conversation. Once launched, we’re still here to help coach, monitor, and optimise performance as it finds its feet.